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  Ashe Family Healthcare : Policies: Ashe Family Healthcare Office Policies

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Missed Appointment, Same Day Cancellation, Leaving After Triage

Please note, effective 1/2/2021 our NO SHOW or SAME DAY CANCELLATION policy has changed.

If you are unable to make your appointment time, kindly contact our office at least 24 hours in advance. Failure to appear for an appointment or make effort of cancel at least 24 hours in advance will result in a missed appointment status ("NO SHOW").

For this (NO SHOW or SAME DAY CANCELLATION), a $30.00 reschedule fee is applied to your account and must be paid prior to being eligible to reschedule, request refills, or have access to any of the services provided by our facility.

After three NO SHOW or SAME DAY CANCELLATION occurrences, the practice reserves the right to discharge the patient from the practice. Three consecutively missed appointments will be considered grounds for immediate dismissal from the practice.

Leaving after having been triaged by our nurse or medical assistant but prior to consultation with the provider will result in forfeiture of co-payment or any monies paid for that visit and will be tallied as a NO SHOW or SAME DAY CANCELLATION penalty.

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Posted Aug 5, 14 by Ric Kolseth Under Appointments Permalink 1407259757