After hour or on-call services are available. Please be respectful of providers, staff, their families, and their much needed personal time outside of their daily duties for work. Utilize communication methods at the office during normal office hours and only use the on-call number during non-office hours.
DO NOT CONTACT THE PROVIDERS OR STAFF AT HOME OR ON PERSONAL MOBILE DEVICES OR USE SOCIAL MEDIA FOR ISSUES THAT PERTAIN TO A HEALTH OR MEDICAL CONCERN.
The on-call service is not to be utilized as a refill request line, appointment line, or to discuss lab results or visit experiences. When calling the on-call line, caller ID that appears as "PRIVATE" may go unanswered and vague messages, such as "call me," will not be returned. On call messages are screened prior to returning the call.
The on-call line is for URGENT MATTERS AFTER OFFICE HOURS ONLY: For emergencies, please report to your local emergency department or call 9-1-1
NOTE: We reserve the right to collect at $20 fee per after-hour call. This fee is NOT typically covered by health insurance carriers.
On-call/after hours phone number: 828-772-6888